Learning Material / Training Material for:
 
Occupational Certificate: Service Station Attendant Advisor)
SAQA ID: 99708
Credits: 28
NQF Level: 2
 
PURPOSE AND RATIONALE OF THE QUALIFICATION
Purpose:
 
The purpose of this qualification is to prepare a learner to operate as a Service Station Attendant.
 
A Service Station Attendant sells and dispenses fuel, lubricants and other accessories, and other automotive accessories, and performs minor checks on motor vehicles at a service station and processes payments.
 
A qualified learner will be able to:
Interact with customers on a forecourt.
Implement forecourt operations.
 
Rationale:
 
One of the central objectives of the National Skills Development Strategy is to alleviate unemployment and increase skills level of the population. This qualification will therefore, give lower level skilled individuals the opportunity to learn service station related competencies.
 
Learners will be able to access the back office Process Consultant as well as the Retail Supervisor qualifications which will add great value to a sustainable career path. Learners who complete these qualifications will not only be an asset to the Fuel industry, but other industries too, also the economy will benefit as possible employment opportunities will rise from implementing this entry level qualification.
 
Skilled Service Station Attendants who will be able to increase income and improve the image of the service station will contribute to the profitability of these businesses in the Fuel industry. This will mean reducing unemployment levels in the South African economy.